Nowadays everything is quantified and scrutinized, from gadgets on CNET to hotel rooms on TripAdvisor. Nothing escapes the beady eye of the consumer, and healthcare is no different. Not a day goes by where the state of healthcare doesn’t come under examination. Whether it’s the media, your local politician or your next door neighbor, everyone has an opinion on healthcare, and patients are becoming more and more vocal when it comes to sharing theirs. The lines between healthcare and hospitality are now blurring. Whereas in …